FashionTIY
  • What is FashionTIY
  • Getting Started
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    • Terms and Conditions
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  • business
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    • Fit & Size Chart Guide
      • Measure The Right Size
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    • Shipping And Tracking
    • Drop shipping
    • After-Sales Service
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    • FashionTIY Reviews
    • Services During COVID-19
  • help
    • FAQ
    • Contact Us
    • FashionTIY is Legit or Scam?
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  • Email: tiy@fashiontiy.com
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Contact Us

Have a question about your products or orders? Contact us now for the best customer service!

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Last updated 4 years ago

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Need help? Get contact info here including our customer service online chat and mailing address.

Due to COVID-19, the number of our support staff has decreased. Phone and live chat support hours will be shortened until further notice.

Online Chat

You can find online chat on FashionTIY's app( / ) or . In most cases, you will get a reply within a few minutes during working hours.

Working Hours: 8:00- 21:00 (UTC+8:00) China Standard Time

The time corresponding to different time zones, Here is the approximate equivalent time:

City

Working Hours

China - Beijing

8:00 - 21:00

US - New York

20:00 - 9:00

UK - London

1:00 - 14:00

Europe - Paris

2:00 - 15:00

You can get more information about time zone synchronization problems in different countries and regions at or .

Email: tiy@fashiontiy.com

Usually you will receive a reply within 12 hours.

If you email us about orders or products, please be sure to indicate the order number or product SKU in the content.

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