Getting Started
User guide for new users of FashionTIY
FashionTIY - The best B2B online wholesale market for wholesalers and retailers
1. Visit our website or download our apps
If you didn’t know FashionTIY before, please start from the following ways:
2. Register an account and Login
We provide the following ways for you to register FashionTIY:
Register by Email
Register by Google
Register by Facebook
Register by Apple ID
We recommend that you register FashionTIY by Email
We strongly recommend that you apply for becoming our VIP Membership. It is completely free at this stage. A member will enjoy many other additional services:
Get multiple free coupons every month
Priority rights of customer service
More informations pleasure visit VIP Membership
3. Find the products you want to purchase
We provide the following ways for you to find the products you want:
Search the products by keywords like "women dress"
Through category to find products accurately
Through the activities on the homepage to find products
If you can not find the product you need, please contact us and we will provide one-to-one customer service for you.
The differences from other online wholesale platform's products:
All products are self-operated by FashionTIY
You don‘t need to identify who is the most trustworthy supplier from 10,000+ suppliers when purchasing, we already do it for you.
2.100,000+ non-repeating products
All our products are non-repeating. You don't need to spend energy to distinguish and think "Are the products in these two stores the same? Are their materials the same? Why is there such a big gap in the price?" Etc.
3. A lower price with the same quality
Saving 40%+ cost on average for you compared with the other online wholesale markets. Here are the reasons:
We can get the lowest factory price of the product because of the stable cooperation with factories.
No need to pay expensive store and advertising fees for wholesale platforms such as Alibaba.
We have lower shipping costs as a major customer of DHL / UPS / FedEx.
4. Add to shopping cart
Find the products you want to purchase and add them to the shopping cart.
We provide the following characteristic services:
Different purchase quantities correspond to different wholesale prices. More purchasing, more saving.
Most products have no MOQ limit.
Product customization services. Including custom packaging, custom size, custom printing, etc.
The shipping fee is not included the subtotal of the shopping cart. It will be calculated automatically after you select the receiving address and shipping method when you placing an order.
About the shopping cart, you need to make sure the following things:
Check the product and quantity that you want to purchase
Make sure already chose the coupon you want, even the system has automatically selected the best coupon for you
No more questions? Let's go to place an order.
5. Place order and payment
Placing an order can divide into the following three steps:
STEP-1: Choosing the delivery address
Filling in the correct delivery address will help you receive the products in time.
Please avoid using uncommon wording, which will cause confusion for the deliveryman.
STEP-2: Choosing the shipping method
FashionTIY supports flexible shipping methods in most countries and regions.
Some countries only support Priority Shipping or Standard Shipping.
You can decide which shipping method to use according to the freight rate and transportation time. In most cases, a slower shipping method corresponds to a lower freight rate.
STEP-3: Pay the order with Credit Card or PayPal
Our payment system is supported by Stripe and PayPal, just like Facebook/Amazon/Wish. So please rest assured that your payment is absolutely safe.
FashionTIY supports almost all common payment methods:
Credit Card payment, including Visa / MasterCard / JCB / AMEX /Discover and other mainstream credit cards.
PayPal payment.
Apple Pay (Only for iPhone/iPad)
6. Order Processing and Shipping tracking
After your payment is completed, the rest is our work. The following diagram simply shows how the process of your order :
You can track the order's progress on the App (Android / iOS) or Website
According to different products quantity and different suppliers, the time of order processing will be different.
Any questions about your order, just contact us
7. Delivery and After Sales
The products through the numerous hills and streams and finally arrived at your door. Just open it and check the products now.
If you find any problems such as product damage or omission, please don’t worry:
We provide a 7-days after-sales service for all orders.
The period starting with the date of the you signed off the order from the logistics company.
We will negotiate with the supplier on your behalf to ensure your interests.
8. The ending is always another beginning
The ending of every good service is the beginning of another good service.
We have helped many customers save on average 40%+ of purchasing cost, greatly improving the profit margin of the business. At the same time, we will free you from the tedious daily purchase, so that you have enough time and energy to accompany your family.
So if you happen to need a similar service, why not try it?
If you want to know more information about FashionTIY, you can find the answers here:
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